100% satisfaction guarantee
At fermenting fairy we stand behind our products 100%. We carry the highest quality superfoods available and we are confident they will add value to your life. If you are not satisfied with a product for any reason, simply return it to us for a full refund of the purchase price (less shipping charges). Please note, that our sauerkraut does leak in transit. It may arrive a bit messy (we use plastic bags, tape and bubble wrap to contain it). This is not refundable. It is perfectly edible, safe and delicious. Just a bit messy!
We ship FedEx 2 Day. We ship on Tuesday only (unless there is urgency) so your package should arrive by Thursday. We ship with minimal packaging that is eco-conscious plus an ice pack. Your package may not arrive cold. Your drinks and food DO NOT NEED to arrive cold. They should be placed in the refrigerator upon arrival.
****PLEASE READ BEFORE ORDERING:
IF YOU ORDERED MORE THAN 4 PRODUCTS YOUR ORDER WILL BE SPLIT INTO SEVERAL PACKAGES. YOU WILL RECEIVE ONLY ONE EMAIL WITH YOUR SPLIT ORDER (IT WILL NOT REFLECT YOUR FULL ORDER). NOT TO WORRY, WE WILL SEND YOUR FULL ORDER!!!
4 products: $15.00
5-6 products: $25.00 (2 small separate packages)
7 products: $27.55 (1 medium, 1 small package)
8 products: $30.00 (2 medium packages)
9 products: $37.00 (3 small)
10 products: $40.00
11-12 products: $45.00
13-14 products: $50.00
15 products: $54.00
16 and over: $58.00
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it take a photo of it and contact us immediately. If your item(s) do arrived damaged please contact us at firstname.lastname@example.org and we will process an insurance claim on your behalf and replace the damaged goods. DO NOT EMAIL US THROUGH FACEBOOK OR INSTAGRAM.